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Managed service providers

Runbooks that stay out of the wrong tenant

MSPs already think in tenants. Acumane matches that shape: a shared agent for the runbook, and a client space whose tickets, exports, and memory never cross a boundary.

In the workspace

  • The agent holds the escalation language. The space holds the client's environment notes.
  • Schedules, when they ship, run inside the space and report there.
  • Tool connections are per space, so one client's admin login is not another's.

A fit when

  • MSPs with a documented runbook
  • Shops tired of pasting runbooks into chats
  • Teams that bill many small clients
Talk about a rollout